Buying tickets & VIP Upgrades
The festival box office, located at the Main Gate (adjacent to parking lot C), will open at 10am on Friday, Saturday and Sunday morning. You will be able to purchase festival passes and VIP Upgrades there, as well as tickets for the Ferry and Shuttle Bus. VIP Upgrades, Ferry and Shuttle Bus tickets and Official Afterparty tickets will also be sold inside the festival grounds at the Info Booth.
You can also purchase General Admission passes while supplies last at the following stores in New York City:
Rebel Rebel, 319 Bleecker Street, Manhattan 212-989-0770
Other Music, 15 E 4th Street, Manhattan 212-477-8150
Halcyon, 57 Pearl Street, Brooklyn 718-260-9299
Tickets and VIP Upgrades are also still available via our online ticketing system for pickup at Will Call locations (see locations below in the Will Call section of this email.)
Click here to purchase tickets now
If you haven’t received your wristband yet
If you ordered before August 26 and have not received your wristband yet, contact Front Gate customer service with your confirmation number (email [email]support@fgtcustomerservice.com[/email] or call 888-512-SHOW) and they will make arrangements for you to receive your wristband either at the Ferry terminal, Shuttle Bus terminal, or Will Call pickup location depending on the mode of transportation you chose to purchase.
Will Call Pickup Options & Info
There are multiple locations where you can pick up your Will Call order. These are the options available:
Pick up your order at Dubspot, 348 West 14th St in Manhattan on Wednesday or Thursday during the hours of 10am-8pm
Pick up your order at either Electric Zoo Box Office on Randall’s Island on any day of the festival during the hours of 10am-11pm. Please note that if you pick up your order at the Electric Zoo Box Office, your entire party must be present in order for us to release your wristbands to you.
Getting to the Festival
THE FERRY
Please note that Ferry passes will NOT be sold at the Ferry terminal in Manhattan. They CAN be purchased at the Info Booth and Box Office at the festival grounds on Randall’s Island during the festival. Tickets are $10 – One way, any way, any day.
ELECTRIC ZOO SHUTTLE BUS
The Shuttle Bus starts running at 9am each day from the Manhattan Departure point (East 124th St in Manhattan between Madison and Park Avenues). If you’d like to take the Shuttle Bus but don’t have a Shuttle Bus pass, Shuttle Bus tickets will be sold at the Shuttle Bus departure point in Manhattan, and also at the Info Booth and Box Office at the festival grounds on Randall’s Island during the festival. Tickets are $5 – One way, any way, any day.
MTA SPECIAL EVENT EXPRESS BUS
Take the 4/5/6 or Metro-North Railroad to 125th St, then take the X80 express Bus on Lexington Ave between 126 and 125 Sts, which runs nonstop to Randall’s Island. A $5.50 round-trip fare is collected going to Randall’s Island. If you transfer from the subway or bus with your Pay-Per-Ride MetroCard, only $3.25 is deducted. If you are paying with cash, you must have exact change in coins – no paper money is accepted on the buses. The 7-Day Express Bus Plus is the only Unlimited Ride MetroCard accepted on the X80. Local Bus Weekly or Monthly passes not accepted. For more information, visit www.mta.info.
Please do NOT plan on riding the MTA bus home when leaving Electric Zoo unless you rode it in to the festival and paid your fare in Manhattan. Fare evasion is a crime and will not be tolerated.
WALKING/BIKING
You can walk across the footbridge from E. 103rd St. in Manhattan onto Randall’s Island Park during summer daylight hours (6am – 9pm). It takes about 20-25 minutes to walk from the Manhattan side of the footbridge to the festival entrance. Pedestrians can also walk across the Robert F. Kennedy Bridge from Manhattan (about 15 minutes), Queens (about 30 minutes), or the Bronx (about 15 minutes).
BICYCLISTS PLEASE NOTE: Bikes are NOT allowed on the ferry or buses. Bike parking is South of the RFK Bridge Pedestrian Walkway, near the Ferry Landing on Randall’s Island. Follow signs from the main festival entrance.
DRIVING
Parking on Randall’s Island will be very limited – if you plan on driving, you should purchase a parking pass with your festival pass. There will be a limited number of parking passes available for purchase on the days of the festival, at Randall’s Island. If you are purchasing more than 1 festival pass, remember that you only need 1 parking pass per vehicle – you do not need a parking pass for each person in your vehicle. There is NO OVERNIGHT PARKING and NO TAILGATING allowed on Randall’s Island.
From Manhattan
Get on the RFK Bridge at East 125th Street or Exit 18 from FDR Drive (left exit from northbound or right hand exit from southbound Harlem River Drive). Once on the RFK Bridge, E-Z Pass users should stay left for the exit to Randall’s Island Park, immediately after the toll plaza. Those paying cash at the toll should stay to the right and take the entrance ramp to Randall’s Island Park located about a half-mile past the toll plaza on the right hand side.
From Long Island
Get on the Robert F. Kennedy Bridge from the Grand Central Parkway. Stay right for the exit to Randall’s Island, immediately after the toll plaza.
From the Bronx
Take the Major Deegan or Bruckner Expressway to the Robert F. Kennedy Bridge. Once on the RFK Bridge continue toward Queens. After the Queens toll plaza, bear right for the Randall’s Island exit (about 200 yards).
From Brooklyn
Take the Brooklyn-Queens Expressway East to the Robert F. Kennedy Bridge. Stay right for the exit to Randall’s Island Park, immediately after the toll plaza.
From Queens
Get on the Robert F. Kennedy Bridge from the Grand Central Parkway. Stay right for the exit to Randall’s Island Park, immediately after the toll plaza.
From New Jersey
From I-80 or the New Jersey Turnpike, get on the George Washington Bridge. Follow signs for “Through Traffic” (on the upper level, stay to the left, on the lower level, stay to the right) to get onto the Cross Bronx Expressway, then take the Harlem River Drive/Amsterdam Avenue exit. Keep left onto the Harlem River Drive, then stay straight to take FDR Drive South to the Robert F. Kennedy Bridge. On the Bridge, E-Z Pass users should stay left for the exit to Randall’s Island Park, immediately after the toll plaza. Those paying cash at the toll should stay to the right and take the entrance ramp to Randall’s Island Park located about a half-mile past the toll plaza on the right hand side.
From Westchester
Take I-87 (New York State Thruway) southbound. I-87 will turn into the Major Deegan Expressway. Follow signs to the Robert F. Kennedy Bridge, pass through the tollbooth, and stay to the right. Take the exit for Randall’s Island.
TRAVELING TO NEW YORK CITY FROM OUT OF TOWN?
By air
Airports closest to the festival are:
Newark International (airport code: EWR)
John F. Kennedy (aiport code: JFK)
LaGuardia (airport code: LGA)
By train
New Jersey Transit, Amtrak, Long Island Railroad (LIRR) and Metro North have trains in and out of New York City on a daily basis. New York train terminals are:
Pennsylvania Station (often referred to as PENN station) is located in the heart of midtown Manhattan – LIRR, Amtrak and New Jersey Transit
Grand Central Station – Metro North
Harlem 125th street (closest to the festival) – Metro North
By bus
The BOLT bus travels from Baltimore, Boston, Cherry Hill, Philadelphia and Washington DC to several New York City locations on a daily basis. Check out www.boltbus.com for more details
A number of bus companies travel daily to Port Authority Bus Terminal located in midtown manhattan. You may easily access many subways from there. For information on all carriers, call the Port Authority Terminal at 212-564-8484 or visit www.ny.com/transportation/port_authority.html
* This information is intended for information and planning purposes only and is not to be taken as endorsements or warranties of any kind. All information presented here is subject to change.
Acceptable forms of ID
PLEASE NOTE: You must be at least 21 years old and present valid government-issued photo ID in order to purchase and/or consume alcohol, and/or to access VIP areas.
THE ONLY ACCEPTABLE DOCUMENTS FOR IDENTIFICATION ARE AS FOLLOWS:
Valid driver’s license from any US state or Canada
Valid identification issued by the New York Department of Motor Vehicles (Non-Driver ID card)
Valid United States military identification
Valid passport or visa issued by your country’s government
PHOTOCOPIES WILL NOT BE ACCEPTED
Important Reminder about Prohibited Items
We’re excited about this weekend’s festival and we hope you are, too! We know there are things that you’ll want to bring with you to make the day more enjoyable (sun block, sunglasses, a small beach towel perhaps), but there are some necessary limitations on what we can allow inside the park.
Please remember that the following items are prohibited.
Do NOT bring any of these items with you to the festival:
Large bags/backpacks (we ask that everyone keep backpack size as small as possible, the equivalent of a pouch or small utility bag)
Weapons of any kind
Outside food & beverages
Professional cameras & recording devices (no SLR/DSLR or cameras with detachable lenses)
Illegal substances
Squirt guns, misters, spray bottles, etc.
Laser pens and similar focused-light devices
Glowsticks, etc.
Chairs
Bottles, cans, camelpacks, canteens, flasks, bota bags
Pets
Bicycles, scooters, personal motorized vehicles
Musical instruments
Sleeping bags (no overnight camping or sleepovers)
Umbrellas
Thanks for your cooperation.
Set Times
We’re using an enhanced format for set times that allows you to do much more than just see who’s playing at what time and on what stage.
Quickly create your own personalized schedule of the artists you want to see
Share your Electric Zoo schedule with your friends on Facebook
Create a printable version of your personalized schedule
Export your schedule to Outlook, Google Calendar, or iCal
View the schedule on your iPhone, Android, or Blackberry phone via a customized mobile web app
Click here to see the set times and set up your personalized schedule
To install the mobile web app, visit the following address on your mobile phone:http://electriczoo2011.sched.org
Food at the Festival
Some eat to live, and others live to eat. We at Electric Zoo aim to do both, which is to say we think it’s important to offer a wide variety of healthy options in addition to some delicious indulgences. This year we’re proud to say that all of the Electric Zoo food vendors that offer meat and/or dairy products will only source organic, hormone free, humanely raised (cruelty free) products. No factory farmed animal products are allowed for sale at Electric Zoo. In addition, all of the food products will be served on compostable ware (including plates, cups, napkins & utensils.) Food and drink options this year include the following:
Roberta’s
Pizzas, meatball sandwich, and salad
(Located in Electric Zoo VIP Lounge)
robertaspizza.com
Asia Dog
Hot dogs with Asian-inspired toppings
asiadognyc.com | @asiadognyc
Bar Suzette
The french favorite, a very thin pancake wrapped around savory or sweet fillings
barsuzette.com | @Bar_Suzette
Beekman Beer Garden Beach Club
Cheeseburgers, fruit (grass fed beef, hand cut fries)
beekmanbeergarden.com | @BeekmanBGBC
Chickpea
Hummus, falafel, kebab, and more
getchickpea.com
Choice Concessions
Tacos, burritos, cheesesteaks, and fruit juices
@20yrstoolate
Coffee Connection
Hot, cold and blended coffee, tea and espresso drinks
Frying Dutchmen
Belgian and sweet potato fries with various sauces
fryingdutchmen.com | @Frying_Dutchmen
Ice Of Paradise
Flavored Hawaiian Style shave ice
iceofparadise.com
Je and Jo
Organic ice cream that’s cookie-dough-a-licious!
jeandjo.com | @jeandjoicecream
Juice Bar USA
Fresh fruit and vegetable juice blends
Kwik Meal
Chicken, falafels, and marinated lamb from former Russian Tea Room chef
La Sonrisa Empanadas
Latin American pastry turnovers filled with a variety of savory ingredients
lasonrisa.me
LIC Market
Seasonal, local & delicious foods!
licmarket.com | @licmarket
Mimi & Coco
Teriyaki balls – Japanese comfort food!
mimiandcoco-ny.com | @MimiandCoco_NY
Pie for the People!
Hand-tossed NY pizza
pieforthepeople.org
Pizzamoto
Wood-fired oven pizza, locally produced
pizzamoto.com | @PizzaMoto
Rickshaw Dumplings
Savory dumplings and mouth-watering sides
rickshawdumplings.com | @RickshawTruck
THAI BBQ
Traditional pad Thai and satay
Vegetarian Oasis
Mexican, Carribbean, Thai, falafel, burritos, jumbalaya
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